Job Description

The Head of Tech Strategy and Business Management will work closely with the technology and business leadership teams to provide strategic decision support, financial forecasts, and drive best in class End-to-End technology development, support and operations. The role will report directly to the CIO. The individual will drive the work effort for significant initiatives (both one-time and ongoing projects) with team members drawn from across the organization. A keen ability to problem solve in a consultative nature within a cross functional team is imperative. An ideal candidate must have a proven background in communications, finance, program management, change management, and strategy.

Principle Duties and Responsibilities

• Partner with the product and business organizations to assess the value and opportunity cost of considered features in the product backlog and support optimal prioritization decisions in an agile environment
• Act as internal consultant to product owners and technology leaders to solve problems across multiple functions
• Lead communication and change management initiatives across the technology organization
• Act as business management partner to CIO: coordinating and facilitating technology planning and operating rhythms
• Act as primary point of contact for complex financial assessments (e.g. partnerships, investments, new initiatives, etc.). Develop and articulate well thought out business cases and their financial/bottom line impacts
• Develop crisp and concise presentations for senior management
• Drive technology forecasting by understanding and translating the impact of our book of work on portfolio growth expectations
• Develop and maintain a source of truth on expenses, return on investment, investment strategy and capacity planning
• Other Reporting Activities as needed

Additional Requirements:

• Self-starter able thrive in a fast-paced, collaborative and cross-functional environment that is results-driven
• Must haves include: strong financial analytics / modeling skills, general business strategy acumen, talent for communication of complex business topics, project management
• Ideal candidate to have strategy consulting, technology strategy or financial planning background, with exposure to product development processes and understanding of the product development lifecycle
• Proficiency in data visualization and business intelligence tools (Power BI)
• Demonstrated ability partner effectively and drive change across functional areas
• Strong end-to-end problem-solving skills, e.g., 
• Defining and deconstructing problems
• Prioritizing issues, analysis, and team capacity
• Structuring and building quantitative and qualitative/conceptual analyses, leveraging operational, financial, and market data  
• Applying strong business judgment to surface implications from analysis and develop practical,
• Excellent relationship-building skills, with ability to establish trust and credibility across lines of business and functions, work well in cross-functional teams, and influence key stakeholders
• History of managing varied teams of professionals in project-based environments with proven ability to coach and develop the team
• Strong time-management and organizational skills with ability to objectively prioritize
• Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience
• Flexibility for occasional travel

 Education and Experience Required

• Bachelor’s degree required, MBA or Master’s degree preferred
• Typically requires 6-8 years’ experience (2-4 years post-MBA), with at least 4 years in technology program management, strategy or management consulting

Physical Requirements: This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

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RedHen