Customer Care Representative in Morrisville, NC at Lennar Homes

Date Posted: 10/1/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    1100 Perimeter Park Drive
    Morrisville, NC
  • Experience:
    Not Specified
  • Date Posted:
    10/1/2019

Job Description

Opportunity awaits at Lennar for a Customer Care Representative!

Lennar, one of America’s leading homebuilders, is currently seeking a Customer Care Representative who is motivated, organized, a self-starter with a strong customer service background. If you want to work for a great Company with advancement opportunities, please apply today!!

As a Customer Care Representative you will be expected to perform the following functions:
  • Respond to Homeowner service calls as assigned by the Customer Care Coordinator
  • Contact homeowner within 24 hours and inspects calls within 72 hours
  • Monitor Business Partners work for completion and satisfaction of repairs
  • Complete minor home repairs; obtains customer's approval for completed work
  • Monitor status reports for accuracy
  • Assist in maintaining community standards; maintain a pleasant and professional demeanor at all times
  • Meet/greet homeowners during orientation walk. Visits with Homeowner 30 days after closing

    Lennar makes it easy to map out your future success with a wide variety of opportunities for career growth in the most desirable real estate markets.

    We are proud to provide our associates with a comprehensive benefits program including:
  • 401(k)
  • Health
  • Dental
  • Vision
  • Short and Long Term Disability and a much more.
  • Job Requirements

    Requirements for Customer Care Rep

    • •         Minimum 2 years customer service experience required, preferably with a homebuilder

    • •         Must possess good organizational and time-management skills, communicate effectively, and understand technical aspects of residential construction

    • •         Able to analyze problems, determine solutions, and produce desired outcome

    • •         Intermediate to advanced PC skills (Microsoft Word and Excel) 

    • •         Excellent verbal and written communication skills

    • •         Must possess professional attitude to represent company in a positive manner

    • Valid Driver’s License and good driving record

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    Text LENNAR to 51893
    to get started today!