Internet Sales Manager in Maitland, FL at Lennar Homes

Date Posted: 11/5/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Maitland, FL
  • Job Type:
  • Experience:
    At least 4 year(s)
  • Date Posted:
    11/5/2020

Job Description

Overview

Summary of Position Requirements

Fosters and Distributes leads generated through the Lennar Website. Manages the Internet Sales Team.



Responsibilities

Primary Duties and Responsibilities

  • Conduct training programs as needed to meet division goals.
  • Guide and train Internet Sales Coordinator with sales techniques to achieve maximum sales and premier customer satisfaction.
  • Attend promotional events for communities as directed by the VP of Marketing.
  • Work in conjunction with VP of Marketing and Director of Sales to conduct weekly sales meetings.
  • Consistently shop and ensure in-depth knowledge of new and resale competition to aid in best positioning of product, pricing and promotion of communities.
  • Facilitate and manage 2 ISC phone banks a month to reactivate leads.
  • Communicate community information to the ISC team regularly
  • Prepare and distribute the following reports, or any other documentation considered important by management.
  • Weekly Lead Report
  • Weekly Appointment/Sales by Internet Report
  • Monthly Internet Summary Report
  • Monthly Appointment/Sales by Internet Report
  • Prepare and update monthly ISC schedule
  • Revise ISC CRM follow-up series per direction from VP of Marketing.
  • Conduct monthly ISC meetings with VP of Marketing to review best practices and any housekeeping necessary.


Qualifications

Education and Experience Requirements

  • Minimum High School or GED required
  • College degree preferred
  • Minimum 4 years’ experience in telephone and/or on-line customer service. Up-selling experience preferred
  • Minimum of 1-2 years’ experience in managing a team of direct reports
  • Experience utilizing CRM system for day-to-day management and reporting, Salesforce experience preferred
  • Excellent verbal and written communication skills
  • Intermediate to advanced PC skills (Microsoft Word and Excel) 
  • Ability to prepare written documentation and complete contract calculations
  • Spanish preferred

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