New Home Consultant Trainee - North Suburbs in East Dundee, IL at Lennar Homes

Date Posted: 10/9/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    10/9/2019

Job Description

Overview

An exciting opportunity to begin with Lennar as a Trainee in a New Home Consultant role awaits!

This person will be responsible for the daily operation of a Welcome Home Center(s). Working with customers, processing sale agreements and closing new home sales with the final goal of creating a satisfied customer.



Responsibilities

Primary Duties and Responsibilities:

Trainee will be assigned to a mentor NHC to learn and be able to exercise the following:

  • Engage visitors, establishing a relationship and determine their home buying needs by utilizing the Company’s selling philosophy
  • Through self generated or referred leads, sell, process and close homes in accordance with company business plans using the 10-5-2-1
  • Travel throughout the local community, self-generating leads from Realtor/Co-Broker businesses, referrals and self-prospecting
  • Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising and demographics
  • Review and provide feedback to the Internet Team in regards to information onwww.lennar.com on a weekly basis
  • Customer-generation process consisting of each week generating 10 new customers; 5 initial appointments; 2 follow-up appointments; and creating 1 net sale, with the final goal of creating a satisfied customer  
  • Accompany visitors through the Welcome Home Centers, models, and inventory homes answering questions and providing information about the community and discussing features of the home.
  • Provide timely and consistent follow-through with customers from initial contact; the purchase and financing process, through all closing and post closing activities. Maintain accurate records of all communications during this process.
  • Participate in weekly sales meetings reviewing neighborhood status and sales strategies, including Division Phone Banks.
  • Monitor and record daily customer traffic utilizing company designated tracking tools.
  • Periodically gather data and prepare reports for management review.
  • Responsible for maintaining the condition of the Welcome Home Center, models and inventory homes communicating with field and office staff of maintenance issues and ensuring issues are resolved
  • Participate in the homeowner meetings and orientation(s) required by the Division
  • Required to cross-train on other communities within the division as needed


Qualifications

  • Minimum High School or GED required
  • College degree preferred 
  • Minimum 1 year retail sales experience
  • Valid driver’s license and good driving record
  • Valid Auto insurance coverage
  • Excellent verbal and written communication skills
  • Intermediate to advanced PC skills  (Microsoft Word and Excel) 
  • Ability to prepare written documentation and complete contract calculations

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