Production Manager in Austin, TX at Lennar Mortgage

Date Posted: 1/27/2021

Job Snapshot

  • Employee Type:
  • Location:
    Austin, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Position Summary:

Manage branch office and increase overall market share, service and profits by soliciting new business and originating new loans.#CB #ZR


Primary Duties and Responsibilities:

  • Manage, mentor and develop branch personnel.
  • Monitor lender programs and requirements.
  • Assist Loan Officers with training, sales meetings and openings as necessary.
  • Provide coaching and promote a professional team effort.
  • Provide support for problem solving. Create an interface with lenders, escrow, division escrow coordinators, design centers and sales agents and disperse information as needed.
  • Receive leads daily and contact borrowers via telephone and email in an attempt to obtain their loan application. Prospecting Eagle Home Mortgage traffic.
  • Solicit new business from Home Builders and Realtors.
  • Be accessible to the buyers and associates and return calls in the same day.
  • Build rapport with and maintain open lines of communication with borrowers, builders and realtors.
  • Conduct initial mortgage application interview with borrowers.
  • Assist in the pre-application process and follow-up with sales office on incomplete applications.
  • Deliver the pre-qualification status to the communities and call with verbal status as required.
  • Travel to communities to meet with borrowers and obtain loan applications.
  • Package loans for upfront submission.
  • Lock all loans with the borrowers in accordance with the Secondary Marketing Pricing and Rate Lock Policies and Procedures manual.
  • Compile any missing data on the loan application, i.e., lot number, address, plan type, incentive, delivery time, etc.
  • Upload documentation to e-folder.
  • Maintain supplies (i.e., order forms, booklets, marketing material, etc.).
  • Maintain reports to ensure complete exchange of information regarding loan status, monthly projected closings, commission, and expense reports.
  • Conduct weekly “Pipeline” meetings with processor(s) and keep the lines of communication open. Ensure accurate loan processing and closing.
  • In addition to the above, each associate will be required to cross train for position(s) within the division organization structure as may, from time to time, be required by the Division President.
  • Management reserves the right to change the duties and responsibilities set forth herein at any time.


Education and Experience Requirements:

  • Three years mortgage lending experience: originating, processing, closing and underwriting FHA/VA/Conventional loans.
  • At least one year in a full-charge supervisory/management capacity.
  • Successful completion of Loan Officer Associate training program
  • Ability to maintain flexible work schedule, including evening and weekend work
  • Strong computer background with 1 to 2 years experience in mortgage software
  • Four-year college degree (preferred)
  • Ability to study material independently
  • Valid driver’s license


Regular interaction with Home Building Division staff and management, Sales Associates, prospective home-buyers, lender representatives and Mortgage Division staff.



Regular interaction with

  • All business units and managers, leads, etc
  • Software development team
  • DBA team
  • Director of Software Development

Physical Requirements:

  • Requires the ability to operate a personal computer, fax machine, copier, climb stairs, bend, stoop, reach, lift, move and carry materials and supplies weighing 20 pounds or less.  Finger dexterity is required to operate a computer keyboard.

Additional Requirements:

  • Must have positive attitude, work well under pressure and be a team player
  • Must possess professional attitude to represent company in a positive manner
  • Strong verbal and written communication skills
  • Attention to detail and excellent organizational skills
  • Strong interpersonal skills
  • Excellent analytical capabilities
  • Self-starter
  • Strong work ethic
  • Understand and follow posted work rules and procedures
  • Accept constructive criticism
  • Ability to maintain flexible work schedule, including evening and weekend work as needed

This position outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the associate.


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