Job Description

We are Lennar 

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

The AV & Collaboration Manager is responsible for overseeing the communication, collaboration and AV tools used within the organization. Oversees the maintenance and optimization of collaboration applications throughout the enterprise and supports audio-visual platforms. Ensures the enforcement of policies and procedures, ensuring compliance with company standards. The AV & Collaboration Manager will work with and support the team’s engineers and administrators to implement or integrate innovative technologies, while providing direction, facilitating training, mentoring and support. 

• A career with purpose.

• A career built on making dreams come true.

• A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team 

• Responsible for design and delivery of overall collaboration solution strategy.

• Participate in design, lead implementation and provide ongoing support of video conference rooms for Lennar sites.

• Provide oversight and coordination with Facilities Management during the construction of new conference rooms incorporating AV functionality.

• Manage AV service vendors and integrators to ensure project and support is delivered as defined.

• Provide training and associated materials to all users relating to effective use of the AV technologies including room and desktop systems.

• Monitor usage and capacity for the video conference infrastructure.

• Identify and recommend opportunities to improve and enhance audio/video conferencing services to internal and external customers.

• Oversee technical staff to ensure healthy management of Office 365 services including deployment, migration, management, support and ongoing release cadences.

• Oversight of design and ongoing management of campaigns and communication materials used for driving adoption of selected Office 365 services.

• Oversee selection and management of vendor staff for technical, solution design/delivery and support functions including budget management. 

• Ability to work under pressure while maintaining positive morale and providing clarity about competing priorities. 

• Utilize superior analytical abilities to successfully resolve conflicts, prioritize deliverables and build consensus across organizational boundaries. 

• Experience in corporate operations, change management and/or deploying new technologies to staff.

• Strong experience with content and social tools such as OneDrive, SharePoint, Teams, Slack.

• Experience rolling out a new social collaboration platform with a large and distributed enterprise.

•  Minimum of 12+ years’ experience leading and participating on project teams with relevant technology change initiatives

• Hands-on working experience with Exchange, Active Directory, Outlook, Office 365.

Requirements

• Bachelor's degree in IT, computer science, or related field, or equivalent work experience.

• At least 10 years of IT support experience, preferably in a corporate environment.

• Excellent communication, interpersonal, and customer service skills, with the ability to interact professionally and diplomatically with senior executives and stakeholders.

• Minimum of five years’ experience with Microsoft Products (Exchange, MO365, SharePoint, OneDrive) solid knowledge about Microsoft life cycle of products.

• Ability to maintain confidentiality and professionalism in handling sensitive information and communications.  

• Initiates / leads change within area of expertise. 

• Influences others and works with integrity and ethically; upholds organizational values. 

• Sensitive and responsive to internal and external needs; implements innovative solutions. 

• Improves business productivity by proposing innovative and creative solutions; proactively identifying risks and mitigations. 

• Promotes a supportive and collaborative teamwork environment across diverse groups. 

• Evaluates interdependencies; thinks critically / systemically when solving problem. 

• Ability to think critically and strategically.

Physical & Office/Site Presence Requirements:

Regular, in-person attendance at the Lennar office during regular work hours is an essential function of this job.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.