Job Description

Position Summary:

Manage multiple branches and supervise production personnel and their workflow, ensuring high morale, excellent customer service and maximum volume and profits.

Join a Company that Empowers you to Build your Future

• Lead, manage and direct day to day operations of multiple production branches.
• Interview, hire and train Division Managers and motivate all associates to achieve production goals. Maximize individual and team potential.
• Actively participate in company’s strategic planning. Set goals and objectives which are measurable, achievable and revolve around our customer service standards.
• Regularly meet with various company departments including Quality Control/Compliance, Secondary Marketing, Operations, Finance and Information Technology and ensure that the most updated processes, procedures and guidelines are implemented and adhered to by division associates.
• Provide EVP with updates and information that pertains to production metrics, statistics and performance for all region branches.
• Create a management succession plan for all branches in region and maintain a development plan for identified associates.
• Ensure compliance with federal government regulations, investor requirements, all corporate reporting requirements and company best practice standards (Company Roadmap).
• Ensure that the production staff maintains a pipeline of loans with emphasis on customer service, quality, accuracy and efficiency. Learn and maintain knowledge of all loan programs, underwriting guidelines and computer systems and ensure that the loan officers remain current as well. 
• Remain current with investor guidelines. Communicate to Division Managers and other production staff as needed.
• Handle issues with borrowers, Lennar divisions, investors, mortgage associates as needed.
• Integrate the Lennar culture throughout the mortgage branches.
• Provide coaching and promote a professional team effort. Provide support for problem solving.
• Communicate with Senior Management with training needs and issues.
• Attend Homebuilding/status meetings as requested.

In addition to the above, each associate will be required to cross train for position(s) within the division organization structure as may, from time to time, be required by the EVP.

Management reserves the right to change the duties and responsibilities set forth herein at any time.

Requirements

• Minimum 3-5 years as a branch manager
• Minimum 5 - 6 years of application and processing experience or equivalent mortgage background
• Strong computer background with 5 to 6 years experience in mortgage software and working knowledge of Word for Windows and Excel
• Current knowledge of closing and title requirements
• Current knowledge of loan processing and automated underwriting systems
• Current knowledge of FHLMC/FNMA/FHA/VA and industry underwriting guidelines
• Current knowledge of self-employed borrowers, partnership and corporation tax return analysis
• Strong mortgage operations background
• Valid driver's license and transportation

Contacts:

Regular interaction with homebuilding sales associates, prospective home buyers, lender representatives and underwriters, escrow and title personnel.  Also deals with homebuilding division management as well as mortgage division staff.  Visit sales offices and subdivisions as needed.

Physical Requirements:

Requires the ability to operate a personal computer, copier, climb stairs, bend, stoop, reach, lift, move and carry materials and supplies weighing 20 pounds or less.  Finger dexterity is required to operate a computer keyboard.

Additional Requirements:

• Must have professional attitude and represent company in a positive manner
• Provide outstanding customer service, work well under pressure and be a team player
• Must have excellent oral and written communication skills
• Must have excellent team-building and motivational abilities
• Must have excellent organization and PC skills
• Understand and follow posted work rules and procedures
• Accept constructive criticism

This description outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the associate.

• This information is intended to be a general overview and may be modified by the company due to factors affecting the business.

General Overview of Compensation & Benefits:

We reasonably expect the base compensation offered for this position to range from an annual salary of $96,020.10 - $165,941, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.

• This position may be eligible for bonuses.
• This position may be eligible for commissions.
• This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
• This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.