Job Description

Manager, Talent Acquisition Operations

Location: Miami, Florida

Job Summary:

We are seeking a strategic and results-driven Talent Acquisition Operations Manager to lead and optimize our recruitment operations. In this role, you will oversee the daily operations of our talent acquisition function, ensuring streamlined, scalable processes that align with the organization’s growth and evolving needs. As the leader of TA operations, you will collaborate closely with TA leadership, technology partners, and cross-functional teams to drive continuous improvement, elevate recruitment performance, and optimize technology solutions. This role is based in Miami, FL.

Key Responsibilities:

• Oversee the end-to-end recruitment process, ensuring seamless execution of attraction, sourcing, interviewing and hiring across multiple teams and locations.
• Lead, mentor, and empower a team of TA operations specialists and change champions. Foster a culture of continuous improvement and provide guidance in process optimization, troubleshooting, and driving operational efficiency.
• Spearhead the development and implementation of process documentation, SOPs, and best practices to ensure consistency and efficiency in recruitment operations.
• Lead and manage external vendor relationships, including regular Quarterly Business Reviews (QBRs) and vendor improvement meetings. Ensure vendor performance aligns with organizational goals and continuously drive improvements in service delivery, cost-effectiveness, and system integration.
• Establish and maintain robust reporting frameworks to track key performance indicators (KPIs) such as time-to-fill, quality of hire, candidate experience, and cost-per-hire. Provide actionable insights to leadership to drive informed decision-making.
• Partner with TA Process Improvement Manager to ensure alignment between operational processes and recruitment strategies. Collaborate on the development and execution of recruitment programs that contribute to organizational goals.
• Utilize advanced analytics and data insights to drive continuous improvement in TA operations. Monitor KPIs and recommend actionable improvements based on data analysis to optimize the talent acquisition process.
• Partner with the compliance team to create enablement resources for talent acquisition (TA) to ensure recruitment processes follow legal, regulatory, and internal compliance requirements. Lead voluntary audits to regularly assess and confirm adherence to best practices and ensure the ongoing alignment of TA activities with compliance standards and industry trends.

Qualifications:

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field, or equivalent experience.
• 6+ years of experience in talent acquisition operations or a similar role, with at least 3 years in a leadership capacity.
• Experience working with large-scale, high-volume recruiting operations.
• Strong understanding of applicable laws, regulations, and best practices related to employment, with a demonstrated ability to apply sound judgment in decision-making.
• Familiarity with recruitment technologies such as AI sourcing tools, video interviewing platforms, and onboarding software.
• Proven track record of managing large-scale, complex recruitment programs in a fast-paced environment, ideally within high-growth or high-tech industries.

Additional Requirements:

• Exceptional planning, organizational, and analytical skills, with a keen attention to detail. Ability to handle multiple priorities in a fast-paced, time-sensitive environment.
• Familiarity with talent acquisition technologies, including ATS and recruitment marketing platforms, with a focus on implementing best practices and innovations
• Strong interpersonal, counseling, and negotiation skills, with an emphasis on stakeholder engagement.
• Superior verbal and written communication skills, with an ability to present complex information clearly and persuasively to stakeholders.
• Proven budget planning and resource allocation to align with strategic objectives.
• Advanced analytical and critical thinking skills, with a demonstrated ability to utilize data to drive decision-making.
• Thorough understanding of recruitment methods and best practices, as well as federal, state, and local employment laws and regulations.
• Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously while meeting tight deadlines.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.