Job Description

Director of Community Management

We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

A Career that Empowers You to Build Your Future

The Director of Community Management owns the overall planning, coordination, and management of an assigned community, playing a key leadership role focused on maximizing profitability and delivering an exceptional home buyer experience. This position directly oversees and provides leadership to community staff, fostering a positive and productive work environment, while acting as a continuous point of contact for home buyers to ensure total customer satisfaction. The Director collaborates cross-functionally with sales, land development, and production teams to plan, organize, and monitor community operations, ensuring efficient execution and operational alignment across all aspects of the community.

Your Responsibilities on the Team

Management

• Prepare and monitor all budgets (preliminary cost estimates, revision, final budgets, etc.) for review by Division Controller and Division President
• Control all overhead budgets
• Adhere to community capital allocation guidelines
• Monitor government approvals
• Attend Association meetings
• Prepare reports as required
• Manager company safety program
• Carry out supervisor responsibilities in accordance with the company’s policies and applicable laws including interviewing, hiring, training, planning, assigning, and directing work, completing performance reviews, rewarding and disciplining associates, addressing complaints, and resolving issues
• Supervise Construction Manager, NHC’s and other assigned staff
• Release sections of land for development

Sales

• Coordinate community sales and production activities with services provided by the business unit’s centralized departments such as land development, production, homeowner service, sales and closing administration, accounts payable, operations, and bonds and transition
• Prepare all contracts, starts, and delivery projections for review and approval of Division President
• Resolve issues related to the sales
• Conduct weekly sales meetings
• Review individual home concessions of discounts with Division President and DOS
• Control inventory levels
• Collect job shop information to obtain date on competitors (CMAs)

Construction

• Monitor and approve variance purchase orders
• Implement cost controls when necessary to achieve objectives while meeting company standards
• Release buildings for construction and sales within predetermined guidelines
• Conduct weekly production meetings
• Make minor purchases not supported by the Central Purchasing/ Community Set Up or Construction Services Department
• Deliver complete, clean and customer ready homes on time and within set budget

Your Toolbox

• High School Diploma or GED required
• Bachelor’s degree from an accredited college preferred
• Minimum 8 years of experience in the homebuilding industry. Specifically, project/construction/sales management, in residential construction
• Minimum 3 years prior supervisor experience
• A valid driver’s license and good driving record
• Highly PC proficient, specifically in Microsoft Office
• Ability to read, analyze, and interpret financial reports and legal documents
• Strong presentation and communication skills, both written and oral
• Ability to calculate figures and amounts such as budgets, discounts, interest, commissions, proportions, percentages, area, and circumference
• Knowledge of government approval processes
• Knowledge of applicable building codes
• Knowledge of accounts payable and accounting procedures

Physical & Office/Site Presence Requirements:

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator. 

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions. 

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.