Job Description

We are Lennar 

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

The HR Operations Specialist provides high-quality service by providing accurate and timely responses to all Lennar Associates who contact the Shared Service Center with Benefits, Payroll, and other HR inquiries. This role acts as an HR advocate, offering Associates a platform to voice concerns while exemplifying Lennar’s service standards of professionalism and empathy in every interaction.

• A career with purpose.
• A career built on making dreams come true.
• A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team 

• Foster a Tickled, Delighted, and Happy (TDH) service experience.
• Manage and process HR lifecycle transactions like pre-boarding, transfers, terminations, and data changes.
• Ensure HR data compliance with federal, state, and regulatory standards.
• Respond to Associate and manager inquiries via various communication formats within defined SLAs and quality measures.
• Provide accurate responses and support for Lennar policies, procedures, benefits, payroll, and vendor support.
• Use sound judgment and resources to resolve Associate issues, including policies, processes, and employment law.
• Consult with functional partners in Benefits, Payroll, and HRMS.

Requirements

• High School Diploma required.
• 1-3 years of call center or shared services experience preferred.
• 1-3 years of HR and/or administrative experience preferred.
• Proficiency with computer software applications, including MS Office.
• Experience with HRMS applications.
• 1-2 years of Workday experience preferred.
• Basic knowledge of Federal, State, and Local employment and health care laws and regulations.
• Proven customer service excellence with strong interpersonal skills, comfortable working with all organizational levels.

Physical & Office/Site Presence Requirements:

This is primarily a sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office supplies weighing 25 pounds or less. Finger dexterity is required to operate computer keyboard, calculator and telephone equipment.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.