Job Description

We are Lennar 

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

In this role, you will be responsible for supervision and frontline workload management and performance of Trade Partner analysts and acting as the first line of escalation/surge support for Trade Partner tasks and issues. You will also be responsible for analyst training and development and ensuring adherence to standardized processes. The ideal candidate will have strong leadership skills, deep knowledge of the targeted process areas, and the ability to develop and performance manage analysts.

Your Responsibilities on the Team 

• Align to support rollout and execution of the strategic vision from the NPO/ Sr. Trade compliance manager positions regarding, standardization, simplification, and optimization. 

• Oversee the workload and performance of Trade Partner Setup analysts, ensuring efficient task allocation and quality of work.

• Act as the first line of escalation for complex issues, providing guidance and solutions to analysts 

• Responsible for addressing process issues identified by the team or Divisions and providing solutions for seamless operations.

• Drive adherence to trade compliance policies for Trade Partner setup, contracting, and insurance at both the organizational and state levels.

• Measure analyst performance, provide constructive feedback for improvement and create development plans as needed.

• Facilitate training sessions for new and existing associates, ensuring they understand processes and tools; support the development of training manuals and materials.

• Oversee the maintenance of digital Address Book Revision (ABR) forms and the execution of related processes.

• Implement and support quality control measures to ensure accuracy and adherence to 'Gold Standard' processes in Trade Partner Setup related to trade partner outreach, contracting, documentation and submission.

• Serve as the in-house expert on trade partner setup processes and 'Gold Standard' procedures. 

• Support creation and quality review of contracts and legal documents as needed in collaboration with legal.

• Supervise CLM system maintenance to ensure the integrity and timely completion of trade partner contracts.

Requirements

• Bachelor degree and 3-5 years or related experience required.

• Ability to establish and implement departmental goals and objectives.

• Strong verbal and written skills, and ability to convey complex information in a way that others can readily follow.

• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).

Physical & Office/Site Presence Requirements:

This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.